Diploma in Hospitality(Café Operations)
Overview
The Diploma in Hospitality (Café Operations) course is designed for school leavers who wish to obtain a foundation qualification. Besides training learners for jobs in hospitality and café operations, the course prepares them for further studies. Learners will also gain useful work experience through the 6-month industry attachment programme.
Course Objectives:
On completion of the course, learners should be able:
- On completion of the course, learners should be able:
- To demonstrate basic knowledge and understanding of business and management.
- To execute basic duties in a full-fledged modern cafe.
- To perform basic hospitality and food & beverage functions.
- To display soft skills such as communication, creativity, teamwork and work ethic.
- To progress to a relevant bachelor’s degree.
Course Duration:
Learners are required to complete 6 modules and a 6-month internship.
Core Modules
Title: Business Operations (60 hours)
This unit will provide learners with a basic knowledge and understanding of the key functions in
an organisation. Topics include financial analysis, motivation, leadership, human resource
management and customer service. Learners will learn how the various functions operate in a
hospitality setting.
Title: Hospitality Marketing (60 hours)
This unit will equip learners with knowledge and understanding of elementary marketing
principles and techniques. Topics include the marketing mix, market research and analysis, and
electronic marketing. Learners will learn how to apply marketing theories in a hospitality setting.
Title: Academic and Research Skills (60 hours)
This unit aims to develop learners’ academic research and writing skills. Topics include
academic English, primary and secondary research, listening and reading strategies,
referencing and crafting research proposal.
Title: Communication Skills for Hospitality (60 hours)
This unit aims to develop learners’ understanding of communication in organisations. Topics
include communication models, communication styles, body language, oral communication,
written communication. Learners will also learn English for the hospitality industry.
Food and Beverage Modules
Title: Pastry and Baking Techniques (60 hours)
This unit aims to develop learners’ knowledge and skills in designing and producing a variety of
pastries and breads.
Title: Food & Beverage Operations (60 hours)
This unit aims to equip learners with knowledge and practical skills required in a food and
beverage environment. Topics include food and cuisines, alcoholic and non-alcoholic
beverages, table-setting and serving techniques. Learners will also learn basic skills to make
espresso and cappuccino to core standards.
On-Job-Training
Title: Industry Attachment
Learners will get to apply the knowledge and skills which they have gained in the classroom in a
real work setting. Learners will be deployed to front-line Food & Beverage positions in the
hospitality Industry for a period of 6 months. Industrial Attachment is a compulsory and integral
part of the course. Should a learner be unable to complete the Industrial Attachment due to
circumstances beyond the control of the college, the learner will be required to complete a
Project Work instead.
Modes & Methods of Delivery
Mode of Delivery : Face-to-face
Duration : 12 months full-time (6 months classroom + 6 months
industry attachment).
Class Frequency : 5 days per week x 4 hours per day (full-time)
Total Contact Hours : 360 hours
Attendance : 90% (full-time students)
Assessment Method : Students will be assessed by a variety of assignments
and examinations
Graduation Criteria : Students who have successfully completed the course by
passing every module will be awarded the Diploma in Hospitality (Café Operations).
Entry Requirements
International Minimum Age 17 years Academic Qualification Completed 12 years of formal education or equivalent English Proficiency IELTS 5.0 or equivalent
Fees
International Students
SGD $6885.00
Miscellaneous Notes
All fees stated are inclusive of 7% GST
All fees are subject to change without prior notice.
Application Fee of SGD $299.00 is payable This fee is non-refundable under all circumstances
Student can make payment via TT, bank draft or cheque.